Uvdesk.com

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UVdesk is a powerful and versatile customer support platform that helps businesses of all sizes provide exceptional customer service. It is a cloud-based solution that can be accessed from anywhere, on any device. UVdesk offers a wide range of features, including a ticketing system, knowledge base, live chat, and email support. It also integrates with a variety of third-party applications, such as CRM and e-commerce platforms.

UVdesk is the leading open source customer support software that helps you track, manage and resolve customer queries from multiple channels. With UVdesk, you can turn your customer support team into a profit center by providing excellent customer service.

UVdesk is used by over 50,000 businesses worldwide and has a community of over 100,000 members. It is one of the most popular customer support platforms on the market today.

Here are some of the key features of UVdesk:

* Ticketing system: UVdesk's ticketing system allows you to track and manage customer queries from multiple channels, including email, live chat, and social media. You can also create custom ticket fields and workflows to automate your support process.
* Knowledge base: UVdesk's knowledge base allows you to create and publish self-help articles for your customers. This can help to reduce the number of support tickets you receive and improve customer satisfaction.
* Live chat: UVdesk's live chat feature allows you to provide real-time support to your customers. This can help to resolve customer issues quickly and efficiently.
* Email support: UVdesk's email support feature allows you to manage customer email inquiries. You can create custom email templates and set up auto-responders to automate your email support process.
* Integrations: UVdesk integrates with a variety of third-party applications, such as CRM and e-commerce platforms. This allows you to connect your customer support data with other business systems and improve your overall customer experience.

UVdesk is a powerful and versatile customer support platform that can help businesses of all sizes provide exceptional customer service. It is a cloud-based solution that is easy to use and affordable. If you are looking for a customer support platform that can help you improve your customer service and increase your sales, then UVdesk is the right solution for you.

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