Unblu.com

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Overview & More informations

Unblu is a cloud-based customer engagement platform that helps businesses connect with their customers through a variety of channels, including web chat, video chat, and social media. The platform provides businesses with a centralized view of all customer interactions, and allows them to track and measure the effectiveness of their customer engagement efforts.

Unblu is used by a variety of businesses, including banks, insurance companies, and healthcare providers. The platform has been recognized for its innovation and effectiveness, and has won a number of awards, including the Red Herring Top 100 Global Award and the Deloitte Technology Fast 50 Award.

Here are some of the key features of the Unblu platform:

* **Omnichannel support:** Unblu supports a variety of communication channels, including web chat, video chat, social media, and email. This allows businesses to connect with their customers on their preferred channel.
* **Centralized view of customer interactions:** Unblu provides businesses with a centralized view of all customer interactions, regardless of channel. This allows businesses to track and measure the effectiveness of their customer engagement efforts.
* **Real-time analytics:** Unblu provides businesses with real-time analytics on their customer engagement efforts. This allows businesses to identify areas for improvement and make changes to their strategy accordingly.
* **AI-powered chatbots:** Unblu offers AI-powered chatbots that can help businesses automate their customer service and sales processes. This can free up human agents to focus on more complex tasks.

Unblu is a powerful customer engagement platform that can help businesses connect with their customers and improve their customer service. The platform is easy to use and provides businesses with a wealth of data and insights. If you are looking for a way to improve your customer engagement efforts, Unblu is a great option.

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