Kivoya.com

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Overview & More informations

Kivoya is the leading AI-powered Customer Experience (CX) automation platform that helps businesses connect with their customers through chat, messaging, and voice. With Kivoya, businesses can automate up to 90% of their customer interactions, freeing up their agents to focus on more complex and strategic tasks. Kivoya's platform is easy to use and implement, and it integrates with a wide range of CRM and help desk systems. Kivoya is trusted by some of the world's leading brands, including Google, Amazon, and Microsoft.

Kivoya was founded in 2011 by CEO Ali Amidi. The company is headquartered in San Francisco, California, and has offices in New York, London, and Sydney. Kivoya has raised $60 million in funding from investors such as Sequoia Capital, Kleiner Perkins Caufield & Byers, and Google Ventures.

Kivoya's platform is powered by artificial intelligence (AI). AI is used to automate tasks such as:

• Responding to customer inquiries


• Routing customers to the right agent


• Escalating issues to the appropriate level of support


• Providing customers with self-service options

Kivoya's AI is constantly learning and improving. As a result, Kivoya's platform is able to provide businesses with increasingly sophisticated and effective CX automation.

Kivoya's platform is also highly secure. Kivoya is compliant with all major data privacy regulations, including GDPR and HIPAA. Kivoya also uses a variety of security measures to protect customer data, including SSL encryption and two-factor authentication.

Kivoya is the leading AI-powered CX automation platform. Kivoya's platform is easy to use, implement, and secure. Kivoya is trusted by some of the world's leading brands, including Google, Amazon, and Microsoft.

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