982x275

    #brand switching matrix

    #andrew ehrenberg

    #ethics scale

    #service characteristics

    #bruce hardie

    #stakeholder devops

    #service design methodology

    #who does devops report to

    #external view

    #brand credibility

    #attitude brand

    #982x275

    #individual branding

    #mike saunders mba

    #byron sharp

    #ehrenberg bass

    #how brands grow

    #byron loyalty

    #brand salience

    #the finance function influences operating decisions about