Deciem.com

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Overview & More informations

Deciem Beauty Group Inc. is a Canadian skincare company founded in 2013 by Brandon Truaxe. The company is known for its affordable, high-quality skincare products, which are sold online and in stores around the world. Deciem's most popular brands include The Ordinary, NIOD, and Hylamide.

The company has been praised for its innovative approach to skincare, which emphasizes transparency and value for money. Deciem's products are free of parabens, sulfates, and phthalates, and they are never tested on animals. The company also offers a 365-day money-back guarantee on all of its products.

In 2018, Deciem was acquired by the Estée Lauder Companies. However, the company continues to operate independently, and it remains committed to its mission of providing affordable, high-quality skincare to consumers around the world.

**Website Traffic**

According to SimilarWeb, deciem.com receives an average of 2.5 million monthly visitors. The website is most popular in the United States, the United Kingdom, and Canada.

**Technology**

Deciem.com is built on the Shopify ecommerce platform. The website uses a variety of technologies to improve the user experience, including:

* **Google Analytics:** Deciem uses Google Analytics to track website traffic and user behavior. This data is used to improve the website's performance and design.
* **Hotjar:** Deciem uses Hotjar to record user sessions and create heatmaps. This data is used to identify areas of the website that need improvement.
* **Yotpo:** Deciem uses Yotpo to collect and display customer reviews. These reviews help to build trust and credibility with potential customers.

**Social Media**

Deciem is active on a variety of social media platforms, including:

* **Facebook:** Deciem's Facebook page has over 1 million followers. The page is used to share product updates, promotions, and customer testimonials.
* **Instagram:** Deciem's Instagram account has over 2 million followers. The account is used to share product photos, videos, and tutorials.
* **Twitter:** Deciem's Twitter account has over 500,000 followers. The account is used to share news, updates, and customer service announcements.

**Customer Service**

Deciem offers a variety of customer service options, including:

* **Live chat:** Deciem offers live chat support on its website. This is the fastest way to get help with a question or issue.
* **Email:** Deciem can be reached via email at [email protected]
* **Phone:** Deciem can be reached by phone at 1-844-332-4361.

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