Ctacallcenter.com

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Overview & More informations

CTA Call Center is a company that provides call center services to businesses. The company was founded in 2006 and is headquartered in San Diego, California. CTA Call Center offers a variety of services, including inbound and outbound call handling, customer service, technical support, and sales. The company has a team of over 1,000 employees and provides services to businesses of all sizes. CTA Call Center has a strong focus on customer satisfaction and has received numerous awards for its service. The company is also committed to social responsibility and has partnered with several charities.

**Services**

CTA Call Center offers a wide range of call center services, including:

* Inbound call handling
* Outbound call handling
* Customer service
* Technical support
* Sales
* Lead generation
* Appointment setting
* Order processing
* Telemarketing

The company can tailor its services to meet the specific needs of each business.

**Technology**

CTA Call Center uses the latest technology to provide its services. The company's call center is equipped with a state-of-the-art phone system and CRM software. CTA Call Center also uses a variety of other technologies, such as IVR, call recording, and call tracking. The company's technology allows it to provide its clients with a seamless and efficient call center experience.

**Customer Satisfaction**

CTA Call Center is committed to customer satisfaction. The company has a team of dedicated customer service representatives who are available 24/7 to help clients with any questions or concerns. CTA Call Center also has a rigorous quality assurance program in place to ensure that its services meet the highest standards. The company's commitment to customer satisfaction has earned it numerous awards, including the Stevie Award for Customer Service Excellence.

**Social Responsibility**

CTA Call Center is committed to social responsibility. The company has partnered with several charities, including the American Red Cross, the United Way, and the Make-A-Wish Foundation. CTA Call Center also supports a number of local schools and community organizations. The company's commitment to social responsibility has earned it recognition from the San Diego Business Journal and the San Diego Chamber of Commerce.

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