Callharbor.com

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Overview & More informations

CallHarbor is a cloud-based call tracking and analytics platform that helps businesses track, measure, and improve their inbound and outbound phone calls. With CallHarbor, businesses can get a complete view of their phone call data, including call volume, duration, source, and outcomes. This data can be used to identify areas for improvement, optimize marketing campaigns, and improve customer service.

CallHarbor offers a variety of features to help businesses track and analyze their phone calls, including:

* **Call tracking:** CallHarbor tracks all inbound and outbound phone calls, providing businesses with a complete view of their phone call data.
* **Call analytics:** CallHarbor provides businesses with detailed analytics on their phone calls, including call volume, duration, source, and outcomes. This data can be used to identify areas for improvement and optimize marketing campaigns.
* **Call recording:** CallHarbor can record all inbound and outbound phone calls, providing businesses with a valuable tool for training and quality assurance.
* **Call routing:** CallHarbor can route calls to the appropriate agent or department, based on the caller's input. This can help businesses improve customer service and efficiency.
* **Call scoring:** CallHarbor can score calls based on a variety of criteria, such as customer satisfaction and agent performance. This data can be used to identify areas for improvement and reward top performers.

CallHarbor is a powerful tool that can help businesses track, measure, and improve their phone calls. With CallHarbor, businesses can get a complete view of their phone call data, identify areas for improvement, optimize marketing campaigns, and improve customer service.

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