Lumivero.com

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Overview & More informations

Lumivero is a business software company that helps companies to improve their customer experience and engagement. The company's flagship product, Lumivero CX, is a cloud-based platform that provides a variety of features to help companies track, measure, and improve their customer experience. Some of the company's key features include:

* **Customer journey mapping**: Lumivero CX allows companies to create visual representations of their customer journeys, which can help them to identify areas for improvement.
* **Customer feedback collection**: Lumivero CX provides a variety of tools to help companies collect customer feedback, including surveys, polls, and social media monitoring.
* **Customer segmentation**: Lumivero CX allows companies to segment their customers into different groups based on their demographics, behavior, and preferences.
* **Customer analytics**: Lumivero CX provides a variety of analytics tools to help companies track and measure their customer experience.
* **Customer engagement**: Lumivero CX provides a variety of tools to help companies engage with their customers, including email marketing, social media marketing, and live chat.

Lumivero has been recognized for its innovative approach to customer experience management. The company has been named a leader in the Forrester Wave™: Customer Experience Management Suites, Q3 2021 report. Lumivero has also been recognized by Gartner as a Cool Vendor in the Customer Experience Management Technologies report.

Here are some additional facts about Lumivero:

* The company was founded in 2010.
* The company is headquartered in San Francisco, California.
* The company has over 100 employees.
* The company's customers include a variety of businesses, including Fortune 500 companies.

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